Your key to a flawless first impression
Secure 5-star reviews before your guests arrive. The Guest App transforms the pre-stay experience with a smooth check-in process and greater operational efficiency.
An intuitive web app
Scale the 5-star experience
Simplify arrivals
One app for centralized hospitality. Provide check-in forms, arrival instructions, rental agreements, and local recommendations from a single link.
Customize for your brand
Deliver a tailored experience every time. Create multiple guest apps for different properties, guest groups, or brands, for greater customization.
Multi-language support
Speak your guest’s language. Auto-translations in Spanish, German, French, Portuguese, and more, let you communicate with your guests more easily.
Guest operations in one app
Operational excellence meets guest experience. Simplify every touchpoint while elevating every stay.
Booking
Guest screening
Check-in
Simplify arrival
In-stay
Guest experience
Checkout
Continued opportunities
Streamline safety
Screen guests and collect and verify IDs upon booking with GuestVerify™, improving safety and enabling you to rent with confidence.
Customize agreements
Define your Terms & Conditions with dynamic variables, images, and e-signature. Guests can easily access signed documents, while you can track submissions in real-time.
Check in with ease
Customize check-in forms that can be completed ahead of time, speeding up the arrival process and making it easy to collect credit card details, selfies, and IDs.
Reporting and compliance
Collect documentation, submit automatically, and track authority reports in relevant jurisdictions with AutoComply™.
Perfect the guest stay
Offer local services, recommendations, and experiences; essential property information; late check-out; and other extras with branded guidebooks and upsell opportunities.
Brand loyalty, delivered
Take advantage of rich data collected before each guest stay to market effectively and build guest loyalty.
Frequently asked questions
Here is what some of our customers needed to know
What are the benefits of adding a Guest App?
A Guest App lets you make a great first impression before your guest even arrives. It lets guests speed up the check-in process, giving them access to the property right away, makes it easy to convey important information such as lock codes and house rules, and also gives you the opportunity to offer guidebooks and local recommendations directly from the app.
What information can I include in the Guest App?
The Guest App is fully customizable to enable you to include the information that’s important to you. This can range from the addition of guide books to a short questionnaire about guest preferences, that allows you to provide a tailored experience.
How is the information collected in the Guest App stored?
Users can track all submissions in real-time and find all PDF’s stored automatically. Documents are stored under reservation, contact profile pages, and widget documents. They are sent to guests via automated message with fully customizable content and sending conditions, and are available via Open API and Partners API.
Now available: a new way to stay on top of messages
Now available: a new way to stay on top of messages
Activate personalized responses with a click. From automated translations to sentiment analysis, ReplyAI makes your guest communication more powerful.
